Refunds & Returns Policies

We understand how disappointing it can be when purchases don’t work out, and we do everything we can to make the returns process fast and simple. Items may be returned for refund less shipping charges or replacement, provided that you contact us within 7 days of shipment and items are in sellable condition. Shipping charges and a 20% restock fee will apply.

Please note:

• Once an order has been placed and shipped, it cannot be canceled. If you want to cancel an order that is already in transit, you will be responsible for the shipping costs (including the cost of returning the item to the warehouse) and any order processing fees.
  
• After returning your item(s), please send the shipping tracking number to info@usamcocod.com to ensure that your refund is processed smoothly. We recommend using a trackable shipping method when making a return. Refunds cannot be issued if a tracking number is not provided.

REFUNDS NOT ACCEPTED IF

1. Items have been altered or mishandled

2. Items have custom work or painting(such as film application) at the time of sale

3. Items are Special-order/ Special Pricing

4. Items that have been installed or show signs of installation 
(markings, scratches, plumber’s putty, etc.).

5. More than 7 days have passed since the item was received

If an installed item is defective, please contact Customer Service for assistance. 

HOW TO RETURN AN ITEM

If an item is flawed or damaged from shipping, let us know. We’re available with expert support at (321) 946-6293 or info@usamcocod.com

OUR PROMISE TO YOU

We stand behind the products we sell. If a product needs to be repaired or replaced under warranty, just let us know.

SENDING YOUR PACKAGE

Pack the item in its original shipping box, if possible, or a sturdy, plain cardboard box. Remove or cover any pre-existing labels or stickers. Include the Return Number and return address included in the email. Seal the box completely, making sure the item is secure for shipment. Shipping fees are at the customer’s expense. Please note that expedited shipping charges are non-refundable.

After returning your item(s), please send the shipping tracking number to info@usamcocod.com to ensure that your refund is processed smoothly. We recommend using a trackable shipping method when making a return. Refunds cannot be issued if a tracking number is not provided.

Allow 14 business days for your package to arrive at our fulfillment center. Within 48 hours, your return will be processed back into our inventory. Your financial institution will credit your card 2-10 business days later. Once your return has been received, you’ll get an email confirmation that your return has been processed.

DAMAGED IN TRANSIT

If your merchandise is damaged in shipping, please contact us immediately. We will assist in filing a claim with the carrier and sending a replacement to you.